Returns & Refunds

Returns & Refunds

30-day money-back guarantee. Return shipping is on us.

Return Policy

  • Returns accepted within 30 days of delivery for a full refund
  • We pay return shipping. Once your request is approved, we email you a prepaid label — you are never out of pocket
  • Please include all 3 microfiber sleeves — the one pre-installed on the frame plus the two spares from the box
  • Steel frame must be in original condition
  • Approved refunds are issued to your original payment method within 5–10 business days of us receiving the return

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